Apple appears to be seeking to reduce unnecessary AirPods services by more accurately diagnosing the cause of a fault. Instances of a dirt-blockage, which may be difficult to ascertain visually, can apparently be identified by the use of a simple new tool. This could cut-down on needless services in instances where a deep clean is all that is required.
Apple is rolling out a proper audio test tool for AirPods 1 and 2. New phone holder with AirPod attachments pointing AirPods at phones mic. No more guessing if it’s a gunked up disgusting AirPod or customers bad hearing. Works similar to existing iPhone Audio
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